ZyXEL nsa320 Manual do Utilizador Página 353
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NSA320 User’s Guide
353
CHAPTER 17
Troubleshooting
17.1 Troubleshooting Overview
This chapter offers some suggestions to solve problems you might encounter. The
potential problems are divided into the following categories.
• Power, Hardware, Connections, and LEDs
• NAS Starter Utility
• NSA Login and Access
• I Cannot Access The NSA
• Users Cannot Access the NSA
• External USB Drives
• Firmware
• File Transfer
• Networking
• Some Features’ Screens Do Not Display
• Media Server Functions
• Download Service and Broadcatching Functions
• Web Publishing
• Auto Upload
• Package Management
• Backups
17.2 Power, Hardware, Connections, and LEDs
The NSA PWR LED does not turn on (no LEDs are on).
• Make sure the NSA is turned on.
- 2-Bay Digital Media Server 1
- About This User's Guide 3
- Documentation Feedback 4
- Need More Help? 4
- Customer Support 5
- Document Conventions 6
- Icons Used in Figures 7
- Safety Warnings 8
- Contents Overview 10
- NSA320 User’s Guide 10
- Table of Contents 11
- Chapter 4 12
- Chapter 8 14
- Chapter 9 14
- Chapter 10 15
- Chapter 14 17
- Chapter 15 17
- Table of Contents 19
- User’s Guide 21
- CHAPTER 1 23
- 1.2 Hard Disks 24
- 1.3 LEDs 25
- 1.3.1 COPY/SYNC Button 26
- 1.3.2 RESET Button 27
- CHAPTER 2 29
- Figure 4 NAS Discovery 30
- Table 2 NAS Discovery 30
- 2.5 Initialization Wizard 32
- 2.5.1 Default Configuration 33
- Figure 12 Setting the NAS 35
- 2.5.2 Manual Configuration 36
- Figure 15 PPPoE 37
- Figure 23 Setting the NAS 41
- 2.5.3 Directory of the NAS 42
- Figure 27 Login 43
- Figure 28 zPilot 43
- Figure 31 Login 44
- 2.8 Manage the Device 45
- Figure 35 PPPoE 47
- Chapter 2 NAS Starter Utility 48
- CHAPTER 3 49
- 3.3 Login 50
- Figure 38 NSA Login Screen 51
- 3.4 Home Screens 52
- Figure 41 Music Screen 54
- Table 8 Home Media Screens 54
- 3.4.1 Now Playing (Music) 55
- Figure 43 Exif Information 56
- Figure 44 Google Maps 56
- 3.4.4 Favorite 57
- 3.4.5 File Browser 58
- Figure 47 File Browser 59
- Table 10 File Browser 59
- 3.4.6 Share and Folder Names 62
- 3.4.7 Application Zone 63
- 3.4.8 System Settings 64
- 3.5 Administration Screens 66
- 3.5.2 Navigation Panel 67
- LINK SCREEN FUNCTION 68
- 3.5.3 Main Window 69
- 3.5.4 Status Messages 69
- 3.5.5 Common Screen Icons 69
- Session Example (Windows) 70
- Internet 72
- 4.3 Windows 7 Network Map 75
- 4.6 Creating a Volume 81
- 4.6.2 Migrate Button 82
- 4.7 Deleting a Volume 84
- 4.8 File Sharing Tutorials 85
- 4.8.2 Creating a Share 87
- 4.8.3 Creating a Group 88
- Chapter 4 Tutorials 100
- Internet Explorer 7 Example 107
- Firefox Example 108
- Chapter 4 Tutorials 109
- 4.10 Broadcatching Tutorial 110
- 4.11 Printer Server Tutorial 113
- 4.13 FTP Uploadr Tutorial 116
- FTP User Name Amy 117
- FTP Password xxxxx 117
- Share (Remote Path) Amy 117
- 4 Click Add Exception 129
- 5 Click Get Certificate 129
- Technical Reference 147
- CHAPTER 5 149
- Figure 72 Status 150
- Table 18 Status 150
- Chapter 5 Status Screen 151
- LABEL DESCRIPTION 151
- Chapter 5 Status Screen 152
- CHAPTER 6 153
- 6.4 The Server Name Screen 154
- 6.5 The Date/Time Screen 155
- Chapter 6 System Setting 156
- Chapter 6 System Setting 157
- CHAPTER 7 159
- 7.2 The Storage Screen 160
- 7.2.2 Storage Screen 161
- Chapter 7 Storage 162
- Chapter 7 Storage 163
- 7.3.1 Volume Status 164
- 7.4 Editing a Volume 165
- 7.5.1 External Disks 167
- 7.6.1 Volumes and RAID 168
- 7.6.3 Storage Methods 169
- The following figure 170
- Table 26 JBOD 171
- Table 27 RAID 0 171
- RAID and Data Protection 172
- CHAPTER 8 173
- Jumbo Frames 174
- 8.4 The TCP/IP Screen 175
- Chapter 8 Network 176
- Chapter 8 Network 177
- 8.5 UPnP Port Mapping Screen 178
- 8.5.2 UPnP and Security 179
- CIFS (Windows File Sharing) 180
- HTTP (Web Configurator) 180
- HTTP (Web Published Shares) 180
- UPnP port mapping 181
- 8.6 The PPPoE Screen 182
- Table 31 Network > PPPoE 183
- CHAPTER 9 185
- 9.3 What You Need to Know 186
- Download Service 187
- BitTorrent 187
- Web Publishing 187
- Broadcatching 187
- 9.4 FTP Server 188
- Chapter 9 Applications 189
- Chapter 9 Applications 192
- 9.6.1 Adding a Download Task 195
- 9.6.4 Edit IP Filter 201
- 9.8 The Broadcatching Screen 206
- Figure 98 Feed Icon 208
- 9.9 The Print Server Screen 214
- 9.9.1 Print Server Rename 215
- 9.11 Technical Reference 217
- Songs from the iTunes Store 218
- 9.11.2 Download Service 219
- Mozilla Firefox 2.0/3.0 220
- 9.11.5 BitTorrent Security 221
- BitTorrent and Your Firewall 222
- 9.11.7 Web Publishing 225
- 9.11.9 Printer Sharing 227
- 9.11.10 Copying Files 228
- 9.11.11 Synchronizing Files 229
- USB <-> NSA 230
- CHAPTER 10 231
- Chapter 10 Package Management 234
- 10.5 eMule Screens 236
- 10.5.2 Add Server 237
- 10.5.3 Edit Server 238
- 10.5.4 My Info 239
- 10.5.5 eMule Task Screen 240
- NSA eMule client 241
- 10.5.6 Add Task 242
- 10.5.7 Preferences 244
- 10.5.8 Edit IP Filter 247
- 10.5.9 Share Browsing 248
- 10.5.10 Task Info 249
- 10.6 DyDNS Screen 252
- 10.7 NFS Screen 253
- Figure 133 Network > NFS 254
- Table 61 Network > NFS 254
- 10.7.1 Add/Edit NFS Share 255
- 10.7.2 NFS Session 256
- 10.8 SMART Screen 257
- 10.8.1 SMART Brief Summary 258
- 10.8.2 SMART Full Summary 259
- 10.9 Protect Screens 261
- 10.10 Backup Screens 261
- 10.10.1 Backup: Step 1 263
- 10.10.2 Backup: Step 2 265
- 10.10.3 Backup: Step 3 268
- 10.10.4 Backup: Step 4 269
- 10.10.5 Edit Job Screen 270
- 10.10.6 Edit Job: Step 1 271
- 10.10.7 Edit Job: Step 2 272
- 10.11 Restore Screen 277
- 10.11.2 Restore: Step 2 278
- 10.11.3 Restore: Step 3 279
- 10.11.4 Restore: Step 4 280
- 10.12 Technical Reference 281
- CHAPTER 11 285
- Chapter 11 Auto Upload 289
- Chapter 11 Auto Upload 290
- 11.5 The FTP Uploadr Screen 296
- CHAPTER 12 301
- 12.3 The Users Screen 302
- 12.3.1 User Icons 303
- 12.3.3 Usernames 305
- 12.4 Displaying User Info 306
- CHAPTER 13 307
- Chapter 13 Groups 308
- 13.3.2 Group Names 310
- CHAPTER 14 311
- 14.3 The Shares Screen 312
- Chapter 14 Shares 313
- 14.4 Share Settings Screen 316
- 14.5.1 Recycle Bins 318
- Chapter 14 Shares 320
- CHAPTER 15 323
- 15.3 The Power Screen 324
- 15.4 The Log Screen 328
- 15.4.1 Report Config Screen 329
- 15.4.2 Email Setting 329
- 15.4.3 Report Setting 330
- 15.6 SSL Certification 333
- 15.8 The Shutdown Screen 337
- 15.9 Technical Reference 338
- 15.9.3 Log Messages 339
- CLASS SEVERITY MESSAGE 340
- CHAPTER 16 347
- 16.4 Memeo Autobackup 348
- Figure 192 Backup Items 350
- Figure 194 Backup Plan Name 351
- CHAPTER 17 353
- 17.3 NAS Starter Utility 356
- 17.4 NSA Login and Access 357
- I forgot the password 358
- Explorer 360
- I cannot access a share 361
- 17.7 External USB Drives 363
- 17.8 Firmware 363
- 17.9 File Transfer 364
- 17.10 Networking 365
- 17.12 Media Server Functions 366
- Functions 368
- 17.14 Web Publishing 369
- 17.15 Auto Upload 370
- 17.16 Package Management 371
- 17.17 Backups 372
- CHAPTER 18 373
- 18.2 Firmware Features 375
- 18.3 Specification Tables 376
- 18.6 Power Consumption 381
- POWER MODE POWER CONSUMPTION 382
- APPENDIX A 383
- Windows XP/NT/2000 384
- Properties 385
- Verifying Settings 386
- Windows Vista 387
- Windows 7 391
- APPENDIX B 397
- JavaScripts 400
- Java Permissions 402
- JAVA (Sun) 403
- Mozilla Firefox 404
- APPENDIX C 407
- Appendix C Common Services 408
- Appendix C Common Services 409
- APPENDIX D 411
- Internet Explorer 412
- Konqueror 436
- APPENDIX E 443
- GNU GENERAL PUBLIC LICENSE 455
- MediaInfo(Lib) License 461
- MOZILLA PUBLIC LICENSE 499
- SQLite Copyright 558
- The wxWindows Library Licence 567
- APPENDIX F 589
- Viewing Certifications 590
- Registration 591
- Appendix F Legal Information 592
- Numerics 593
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